Join CS3 every month as we lead virtual group meetings to discuss issues and software products.

CS3 Monthly 1 Hour Virtual User Group Meeting

featured topic

Agenda:

Smart News - 18 Service Pillars with Shawn Slavin

Featured Topic – 18 Service Pillars - Knowledge. Value. Trust.

 

Quality service can only be delivered when a standard has been established.  CS3’s 18 Service Pillars provide the yardstick that most any firm could leverage to clearly define what excellence looks like and how to measure it.  Shawn Slavin will wrap up our 18-month series in the special session that focuses on the transfer of knowledge, making decisions that yield value, and the establishment of trust.
 
From this presentation, you will learn:

  • How to leverage service standards to ensure every customer is clearly delighted
  • Client Spotlight –  Your success stories
  • Pillar 18 – How to exhibit professionalism at all times

Featured speaker

Upcoming Events

March 21st – Top ERP Support Topic

April 18th – Sage HRMS/Scissortail HCM Shootout

May 21st – MaxUp – How to get the most from your software

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